category / Beginner's Guide

Epso Profiles – Support Staff

 

Secretary/Administrative Assistant (AST/SC, CAST): The administrative tasks may vary according to the post. A secretary shapes, transforms and distributes information across several people or units within the institution, providing autonomous support to them

The following are functions EU administrative assistants:

  • File preparation.
  • Organizing and coordinating meetings, official trips and other departmental activities
  • Management of receipts, processing documents, follow-up and filing
  • Locating, compiling and circulating information

Functions in the translation department may also include:

  • Receiving, managing and processing translation requests
  • Feeding and updating g translation memories
  • Setting up type, page layout and format work

Suggested Qualifications:

  • Good command over at least two European languages, of which one must be English, French or German
  • Secretarial qualification, post-secondary or secondary education and a minimum of three years of relevant experience as a secretary

The support staff profiles fall mainly in the categories presented below.

Human Resources Assistant (AST)

HR assistants have duties such as hiring, training, careers, equal opportunities and other duties related to personnel policy management

The following are functions of EU human resources assistants:

  • Drafting notes and/or correspondence, drawing up administrative reports relating to recruitment, careers, professional training, equal opportunities, individual and financial rights
  • Preparing, holding and following up on meetings
  • Project management
  • Scrutinizing and developing working methods
  • Helping implement accounting, IT, financial and statistical systems, etc.
  • Team management

Contract staff may be hired to perform some HR duties.

Suggested Qualifications:

  • Good command over at least two European languages, of which one must be English, French or German
  • Post-secondary education with minimum three years relevant experience in human resources, or secondary education and minimum three years of relevant experience.