EEAS Call for Expression of Interest for the recruitment of
one Temporary Agent under Article 2(b) of the
Conditions of Employment of Other Servants (CEOS)
WE ARE
The European External Action Service (EEAS), which supports the work of the High Representative in defining and implementing an effective and coherent foreign policy of the European Union. The EEAS supports his tasks of conducting the EU’s Common Foreign and Security Policy and chairing the Foreign Affairs Council. It also supports the High Representative in his capacity of Vice President of the Commission. The EEAS works in close cooperation with Member States, the Council and relevant services of the European Commission.
The EEAS Digital Solutions Division contributes to EEAS business process effectiveness and efficiency by implementing Information Communication Technology (ICT) services, applications, tools, and infrastructure.
The Division comprises several sectors dealing with budget and administration, ICT infrastructure support, Data Center, Operations, Security, Network, Applications’ development and rollout, etc., both for EEAS Headquarters and EU Delegation network around the world. It counts 54 statutory posts in HQ, around 35 Contractual Agents acting as Regional IT Officers, and subcontracts part of its activities to external contractors (WAN management, Helpdesk & PC Support, IS experts, etc.), amongst that more than 150 external experts.
WE PROPOSE
We offer a job of Service Architect Officer to assist and support the Digital Solutions Division Management Team in EEAS digital transformation journey and to lead a team of various architects (Enterprise, system, IT, etc.). The job also implies contributing to elaborate IT policies and strategies, contributing to briefings for the hierarchy, ensure regular and timely quality reporting on activities performed and planned. It also implies reviewing technical documents and leading internal and external communication activities as well as knowledge sharing within the division.
As Service Architect Officer, you will also act as Operational Verifying Agent (and potentially as AOSD during deputizing periods) for activities implying sub-contracted tasks to external contractors and/or system suppliers, under the supervision of the Head of Division (acting as AOSD).
The job is a key position for an experienced technical IT Administrator looking for a dynamic working environment and challenging projects within a friendly, motivated and supportive management team. We offer easy access to training facilities to improve skills and to keep staff. Main working languages are English and French.
WE LOOK FOR
We are looking for a dynamic and service-oriented colleague with a good technical computer science background. In addition to demonstrating very good analytical, drafting and organisational skills, the successful candidate will be pro-active and be able to follow the required procedures on an autonomous basis. The ability to build and maintain good human relations within the teams and with our internal customers is essential as well as a proven ability to manage and co-ordinate several processes simultaneously and an excellent oral and written command of English.
LEGAL BASIS
The vacancy is to be filled in accordance with the conditions stipulated under the Conditions of Employment of Other Servants of the European Union (CEOS)(1), in accordance with EEAS Decision ADMIN(2015) 20 on the engagement and use of temporary agents.
The successful candidate will be offered a contract as Temporary Agent under Article 2(b) of the Conditions of Employment of Other Servants (CEOS) at the grade of AD07 for a 4-year duration, renewable for another 2 years.
ELEGIBILITY CRITERIA
Candidates must meet ALL of the following general and specific conditions on the closing date for online applications:
- Be a national of one of the EU Member States and enjoy full rights as a citizen;
- Meet any obligations imposed on him or her by the laws concerning military service;
- Provide the appropriate character references as to his suitability for the performance of his duties;
- Have the capacity to work in languages of the CFSP (English and French, in writing and orally). Both languages are required in the performance of the duties. The command of one language must be at minimum C1 level (Language 1 — thorough knowledge) and the command of the other one must be at minimum B2 level (Language 2 — satisfactory knowledge).
- possess a level of education
- which corresponds to completed university studies attested by a diploma when the normal period of university education is four years or more, OR
- which corresponds to completed university studies attested by a diploma and relevant professional experience of at least one year when the normal period of university education is at least three years.
- have gained at least 6 years’ full time professional experience. This experience must have been gained after obtaining the four-year diploma or after obtaining the three-year diploma and the one year relevant professional experience;
SELECTION CRITERIA
Candidates should:
- have an excellent ability to maintain diplomatic relations and to ensure representation, communication in a complex, multicultural environment
- have an excellent capacity to create constructive working relations with national authorities, international organisations and EU Member States
- have strong drafting, communication and analytical skills combined with sound judgement
- have excellent knowledge of external relations, internal policies and functioning of the Union
- Thorough knowledge of enterprise architecture and its sub-disciplines: business, information, application & infrastructure architecture, etc.
- Good knowledge of enterprise architecture frameworks (e.g. TOGAF), methods and tools (e.g. ARIS)
- Good knowledge of modelling techniques, e.g. ArchiMate, UML and BPMN
- Able to implement and adapt architecture frameworks to customer-specific context and content
- Excellent knowledge of the full software development life cycle (SDLC)
- Knowledge of project methodologies (PRINCE2, PM², etc.) and Agile Framework (SAFe, etc.)
- Knowledge of system-of-systems interoperability approaches: Enterprise Application Integration (EAI), Service-Oriented Architecture (SOA), Micro-services, Open APIs, complex event processing, etc. and associated governance
- Knowledge of application development technologies, e.g. .NET and Java/JEE
- Knowledge of data management systems
- Knowledge of capability maturity models, e.g. CMMI and IT governance frameworks, e.g. COBIT
- Knowledge of software product quality, e.g. ISO 25000, and solution qualities such as usability, availability and security, of quality assurance and quality control
- Able to work with key stakeholders to define, formulate and evolve strategic roadmaps and blueprints
Furthermore:
- experience of working in an Embassy, a Delegation (or equivalent in an international organisation)
- experience of working in a team in multi-disciplinary and multi-cultural environment
- Knowledge in ITIL, encryption methods and professional experience in Atlassian and/or Service Now products as well as knowledge of one or more other official languages of the European Union
would be considered assets.
APPLICATION AND SELECTION PROCEDURE(2):
The selection procedure will take place in three different and successive steps:
1. Expression of Interest
Expressions of interest should be sent by e-mail to the following functional mailbox:
For the purposes of the e-mail application, this post will appear under the subject of the email:
“EoI: IT Service Officer in the RM.BS.3 division/ 2021-EoI-HQ (AD)-TA2b- AD07-240867” Such an expression of interest must be accompanied by:
- An updated Curriculum vitae. Candidates are invited to use the “Europass” CV format (https://europass.cedefop.europa.eu/documents/curriculum-vitae) for their applications.
- A letter of motivation (maximum 2 pages) in either English or in French;
Expressions of interest/applications may be submitted until 27/10/2021 at 12:00 midday (Brussels time).
For correspondence concerning the selection procedure, please use the following email address (the e-mail must have in the subject the following title: “2021-EoI-HQ (AD)-TA2b- AD07-240867”
To : EEAS-HQ-APPLICATIONS-AD@eeas.europa.eu
Copy : RM-BS-3@eeas.europa.eu
2. Pre-selection
The selection panel will make a pre-selection on the basis of the qualifications and the professional experience described in the CV and motivation letter.
3. Selection
The candidates who have passed the pre-selection step will be invited for an interview so that the selection panel can evaluate these candidates objectively and without prejudice based on their qualifications, professional experience and linguistic skills. Additional specific written or oral tests might be organised by the panel.
EQUAL OPPORTUNITIES:
The EEAS is committed to an equal opportunities policy for all its employees and applicants for employment. As an employer, the EEAS is committed to promoting gender equality and to preventing discrimination on any grounds. It actively welcomes applications from all qualified candidates from diverse backgrounds and from the broadest possible geographical basis amongst the EU Member States. We aim at a service, which is truly representative of society, where each staff member feels respected, is able to give their best and can develop their full potential.
If pre-selected, candidates with disabilities are invited to contact us at EEAS-HQ-APPLICATIONS-AD@eeas.europa.eu in order to accommodate any special needs and provide assistance to ensure the possibility to pass the selection procedure in equality of opportunities with other candidates.
If a candidate with a disability is selected and recruited, the EEAS is committed to appropriate measures in order to accommodate his or her special needs to the working place or working conditions in accordance with Art 1d(4) of the Staff Regulations.
APPOINTMENT:
The selected candidate will be recruited as temporary agents under Article 2(b) of the Conditions of Employment of Other Servants (CEOS), in accordance with EEAS Decision ADMIN(2015) 20 on the engagement and use of temporary agents
The selected candidate will be required to undergo a medical fitness examination in accordance with Article 13 of the CEOS.
Candidates shall have a valid Personnel Security Clearance (PSC) allowing them to access information classified at the level “SECRET UE/EU SECRET” or will be required to undergo the corresponding security vetting in accordance with the EEAS security rules(3). In case the successful candidate does not obtain his or her PSC, his or her engagement will be terminated.
In case of positive results on the medical fitness examination and after assessment of the PSC conditions, the candidate will be offered a contract as Temporary Agent, Grade AD07 4for a duration 4 years renewable only once for another 2 years.
All member of the temporary staff shall serve initially a nine-month probationary period in accordance with Article 14 CEOS.
PLACE OF EMPLOYMENT: Brussels, Belgium
POST AVAILABLE: 1 November 2021
CONTACT:
Yves Debuck – Expert (+32 460 844466), RM.BS.3
Email: Yves.Debuck@eeas.europa.eu
The closing date for submissions is 27/10/2021 at 12:00 hours (Brussels time)
1 Staff Regulations of Officials (SR) and the Conditions of Employment of Other Servants of the European Union (CEOS). For reference, see https://eur-lex.europa.eu/legal-content/EN/TXT/?qid=1570023902133&uri=CE…
2 Your personal data will be processed in accordance with Regulation (EC) 2018/1725. The privacy statement is available on EEAS webpage: http://eeas.europa.eu/data_protection/rights/index_en.htm
3 In accordance with the Decision of the High Representative of the Union for Foreign Affairs and Security Policy of 19 September 2017 on the security rules for the European External Action Service, ADMIN(2017) 10, OJ C 126, 10.4.2018, p. 1, https://eur-lex.europa.eu/legal– content/EN/TXT/?uri=uriserv:OJ.C_.2018.126.01.0001.01.ENG&toc=OJ:C:2018:126:TOC
4 The basic salaries offered by the EU institutions are set out in Article 66 of the Staff Regulations. The current level, can be accessed via the link: https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=OJ:C:2020:428:FU…